DECK FX Privacy Statement

Last Updated: June 1, 2023
Version 1.2

Scope

This Privacy Statement governs the collection, use, and other forms of processing of personal data by DECK FX and its affiliates under common ownership (“DECK FX”) related to our services, our products, and this website.

Who is responsible for processing your personal data?

DECK FX is the legal entity responsible for all collection and processing of your personal data in connection with our products, services, and websites.

DECK FX is committed to respecting and safeguarding your privacy and the security of the personal data you share with us.

Why do we process your personal data?

Personal data is information that identifies you as an individual or relates to an identifiable individual. When you choose to register your personal data, contact us, or visit our websites, we will process some personal data about you. We process these personal data for the following purposes:

  • Communicate with you in a personal way or to inform you about DECK FX products or services, consistent with your choices;

  • Provide customer service, including service around the purchase of services and products, fulfill warranty obligations and product recalls, and deal with any enquiries or complaints;

  • Administer and fulfil your purchases of DECK FX products including financial and logistic handling;

  • Administer your DECK FX account;

  • Administer your participation in any contests, promotions, surveys, or website features;

  • Perform market research and improve our business, services, and DECK FX products or to develop new business, services, and products;

  • Perform statistical analyses and reporting;

  • Provide services on the internet;

  • Offer a loyalty program and communicate with participants;

  • Provide app functionality, including providing relevant commercial messages;

  • Communicate future promotional and marketing information including direct marketing purposes and retargeting;

  • Aggregate and/or anonymize personal data to generate other data for our use;

  • Comply with our legal obligations, resolve disputes, or enforce our agreements;

  • As otherwise stated at or about the time information is collected.

Which personal data do we process?

Which personal data we process depends on the websites, products, or services you use. We may process:

Personal data you provide to us:

This includes personal data that you enter when using our websites, products, or services. This may include your name, address, gender, height and weight, email address, phone number, age, birth date, DECK FX products you bought, the account name and password you create, and bank details for purchasing DECK FX products.

Our legitimate interests include: marketing, advertising, security, (crime) prevention, IT management, research and analysis of our products or services, business management, legal affairs, internal management.

You have the right to withdraw your consent to the processing of your personal data at any time by sending your request to:
📧 contact.deckfx@gmail.com

How do we share or transfer your personal data?

Your personal data may be shared within DECK FX and its affiliates. Certain services such as IT, marketing, and support may be centralized in one or more DECK FX business units or regions.

We may also share your personal data with third parties to perform services such as:

  • Website hosting

  • Data analysis

  • Payment processing

  • Order fulfillment

  • IT and infrastructure services

  • Customer service

  • Email delivery

  • Auditing

  • Marketing communication (only where consistent with your choices)

DECK FX requires these third parties to process and protect your personal data with due diligence. We do not sell your personal data.

In the event of a merger, acquisition, or other business transaction involving DECK FX, your data may be transferred as part of that process.

We may also disclose your personal data if required by law, to prevent fraud, ensure security, or resolve disputes.

How do we protect your personal data?

We take appropriate technical and organizational security measures against loss or unlawful processing of personal data. These include secure registration forms, encryption, and limited access protocols.

Some countries may not offer the same level of protection as your home country, but we apply appropriate safeguards (such as EU-approved Standard Contractual Clauses) to protect your data.

To obtain a copy of these safeguards, please contact:
📧 contact.deckfx@gmail.com

How long do we retain your personal data?

We retain personal data as long as necessary for the purposes for which it was collected and to comply with legal obligations. Retention depends on:

  • The duration of your relationship with DECK FX

  • Legal obligations (e.g., tax records)

  • Our legal rights and obligations (e.g., disputes or regulatory requirements)

Cookies, web beacons and similar techniques

We use cookies, web beacons, and similar technologies to enhance your browsing experience. These help us recognize your device, remember your preferences, and collect statistical data.

Please refer to our [Cookie Policy] for full details.

Children

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, contact us at:
📧 contact.deckfx@gmail.com

Your rights

You have the right to:

  • Access your personal data

  • Correct or update your data

  • Delete your data

  • Restrict or object to processing

  • Request data portability

To exercise your rights, email us at:
📧 contact.deckfx@gmail.com
📞 +44 7435 624113

We may need to verify your identity and respond within legally required timeframes.

Contact, questions, feedback, and Data Protection Officer

If you have any questions about this Privacy Statement or our privacy practices, contact:
📧 contact.deckfx@gmail.com
📞 +44 7435 624113

You may also lodge a complaint with your local data protection authority.

Policy changes

We may update this Privacy Statement from time to time. Changes become effective when posted. If significant changes are made, we will notify you.
Last modified: May 17, 2023

PRIVACY NOTICE ADDENDUM FOR CALIFORNIA RESIDENTS

In accordance with the California Consumer Privacy Act (CCPA), we provide the following information about the personal data of California residents.

WE COLLECTED THE FOLLOWING CATEGORIES OF PERSONAL INFORMATION:

  • Identifiers (name, contact, online IDs, etc.)

  • Personal data as defined by California law

  • Protected classifications (e.g., gender, marital status)

  • Commercial information (transactions, history)

  • Biometric data (e.g., fingerprints, voiceprints)

  • Internet activity (browsing, interactions)

  • Geolocation data

  • Audio/visual data (calls, videos)

  • Employment-related info

  • Inferences drawn from the above

We collect this data from users, publicly available sources, partners, and for purposes such as product improvement, personalization, analytics, safety, legal compliance, and customer support.

WE DISCLOSED THE FOLLOWING PERSONAL INFORMATION TO THIRD PARTIES FOR BUSINESS PURPOSES:

Same categories as listed above. These were shared with affiliates, service providers, business partners, and contest sponsors.

“Sold” or “sale” means any exchange of personal data for value, excluding transfers due to business restructuring.

CALIFORNIA RESIDENT RIGHTS

You may request the following:

  • Categories and sources of your personal data

  • Specific personal data collected about you

  • Business purpose for collecting the data

  • Categories of third parties with whom your data was shared

  • Deletion of your personal data

To make a request, contact us:

📧 contact.deckfx@gmail.com
📞 +44 7435 624113

You have the right to be free from discrimination for exercising your rights under CCPA.